Privacy Policy

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Please note that our site uses cookies. To read our policy on Cookies please see Cookie Policy.

Surveyor Local never provide your personal information to any third parties for the purpose of direct marketing.

Surveyor Local are committed to protecting of your privacy when visiting our to our website and the subsequent handling of your data. This policy sets out how we handle your personal information.

We may periodically update this privacy policy. You are advised to check this page occasionally to ensure you are happy with any amendments.

This web site contains links to third party web sites. We are not responsible for the privacy policies, content or practices of third party web sites or any of the advice contained therein.

We may collect, store and use the following kinds of personal information:

  1. In order to constantly improve the experience of visitors to our site we may collect anonymous information that will help us understand visitors' browsing habits on our website. Compile statistical reports on website activity; e.g. number of visitors and the pages they visit, location, browser type and version, operating system, referral source, time spent on the site, pages visited, and number of pages viewed.
  2. Temporarily store any information which you may enter in tools, such as interactive forms on our website. In some cases, remember information about you when you visit our site. We may need to do this to provide some of our services.
  3. Information relating to any transactions, purchases of goods or services or contracts entered into between you and us including your name, e-mail address, postal address, address of prospective property purchase and contact telephone numbers.
  4. Information that you provide to us for the purpose of subscribing to our web site services, e-mail notifications and/or newsletters
  5. Any other information that you choose to send to us.

Use of personal information

Personal information submitted to us via this web site will be used for the purposes set out in this privacy policy or in relevant parts of the web site. We may use your personal information to:

  1. Administer the web site
  2. Improve your browsing experience by personalising the web site:
  3. Enable your use of the services available on the web site:
  4. Send you either virtual or physical goods purchased via the web site and supply to you purchases via the web site:
  5. Send statements and invoices to you and collect payments from you:
  6. Send you general commercial communications:
  7. Send you e-mail notifications which you have specifically requested:
  8. Process any enquiries or complaints made by you about our site or services.
  9. Send to you marketing communications relating to Surveyor Local. You may unsubscribe from marketing communications at any time. We may disclose information about you to any of our employees, officers, agents, suppliers or sub-contractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
  10. To the extent that we may be required to do so by law, we may disclose your information:
    1. In connection with any legal proceedings or any prospective legal proceedings:
    2. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk):
    3. To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling: and
    4. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Personal Information Security

We will take reasonable technical and organisational precautions to prevent a loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure password and firewall protected servers. All sensitive electronic transactions you make to or receive from us will be encrypted using SSL technology.

Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Changes to your information

Please let us know if the personal information which we hold about you needs to be amended.

Contacting us

If you have any questions about this privacy policy or our treatment of your personal information please write to us:

Surveyor Local Data Security Team

Surveyor Local
95 Chancery Lane
London
WC2A 1DT

0800 038 6667

or email dataprotection@surveyorlocal.co.uk

Surveyor Local is a trading name of Fitzalan Partners Limited

Our ICO Data Registration Number Z2607838

Your Rights

You may instruct us to supply you with any personal information we hold about you. Although we are legally entitled to make a nominal charge of £10 to provide you with your information, we do not believe that it is appropriate to charge you for a copy of your own personal data. We therefore do not make any charge for the provision of this information.

To protect you from unauthorised access to our data we will ask you to supply evidence of your identity in the form of a certified passport copy or driving license and a bank statement plus an original copy of a utility bill showing your current address.